Customer Service Representative
Denver
Customer Service Representative
Part Time • Denver
Part-Time Customer Service Representative
JD Electrical Home Solutions is looking for two friendly, organized, and dependable part-time Customer Service Representatives to join our growing team!
As one of the first points of contact for our customers, you'll play an important role in creating a positive customer experience while helping keep our daily operations organized and running smoothly. If you enjoy helping people, staying organized, and working in a supportive, family-oriented office environment, we'd love to hear from you!
Available Shifts
We are hiring for two separate Monday–Friday positions:
Morning Shift: 7:00 AM–12:30 PM
Afternoon Shift: 12:30 PM–6:00 PM
Afternoon Shift: 12:30 PM–6:00 PM
Please indicate which shift you are interested in when applying.
Responsibilities
- Answer incoming phone calls and assist customers in a friendly and professional manner
- Schedule service calls and free estimates
- Dispatch technicians and manage daily schedules
- Communicate with customers and technicians throughout the day
- Prepare invoices and process payments
- Follow up with customers regarding estimates and completed work
- Maintain accurate customer records
- Complete opening or closing office duties based on your scheduled shift
- Assist with general office and administrative tasks
- Help keep the office organized and daily operations running smoothly
Qualifications
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Friendly, positive, and professional attitude
- Dependable and punctual
- Strong attention to detail
- Ability to work independently and as part of a team
- Basic computer skills and willingness to learn new software
- Previous office or customer service experience is preferred, but we're happy to train the right person
What We Offer
- Part-time, Monday–Friday schedule
- $20 per hour
- Consistent weekday hours
- Paid sick leave
- Paid holidays
- Supportive, family-oriented work environment
- Opportunity to grow with a locally owned and growing company
If you're looking for consistent part-time hours, enjoy working with people, and want to be part of a team that values great customer service, we'd love to hear from you!
Compensation: $20.00 per hour
ABOUT US
We Offer Professional Electrical Services
JD Electrical Home Solutions is a leading full-service electrical services company proudly serving Denver, CO, and the surrounding communities. With a strong commitment to excellence, our team of experienced and licensed electricians provides a comprehensive range of services designed to meet all residential electrical needs. From routine maintenance and electrical device replacement to complex wiring installations and emergency repairs, JD Electrical Home Solutions is dedicated to delivering high-quality, reliable solutions that enhance the safety, functionality, and aesthetic appeal of a home.
At the core of our success is our unwavering dedication to customer satisfaction. We believe in building long-lasting relationships with our clients by providing unparalleled service, exceptional workmanship, and transparent communication.
At the core of our success is our unwavering dedication to customer satisfaction. We believe in building long-lasting relationships with our clients by providing unparalleled service, exceptional workmanship, and transparent communication.
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